IVR Software
Matrix Cubes offer Interactive Voice Response or IVR software that aids in interaction with customers and clients across the globe. We have developed this software to allow firms to transform their aim to enjoy an interactive flow of calls as a reality. Our software can help you stay connected with your connections, set up appointments or remind your clients about something in clear cut voice clarity and fine language that is easy to follow. Our software allows you to track, record, route or forward each call which you make or receive each day.
Why should you use our IVR software?
Our software lets you greet your customers with a professional welcome message that can enhance your reputation and create a best first impression among your customers and clients. You can choose any kind of greeting based on your region of operation. This would portray your image as a big company among your customers and clients, which would help your business in the long run..
Handle your calls
Our IVR software allows you to keep a track on all calls your business receives real time. This software allows you to take a glance of all calls you received through the structured call logs by recording it with clarity.
Offer a personalized experience
We at Matrix Cubes have developed the IVR software to forward important calls of your customers to professionals who speak the same language of your customer. With endless options to choose and delightful customer service, what more could you ask?
Need not miss a business lead
No need to worry if you cannot answer an important call when you are in a meeting or travelling. With our IVR software, you can answer each call received by your business, irrespective of the time you receive the call.